Community Involvement & Disaster Recovery Experience

Jane, a long-time Joplin resident, served as the volunteer chairman of the Citizens Advisory Recovery Team (CART) formed after the May 2011 tornado.  As CART leader, she led the group in listening to citizens about their vision for a recovered Joplin.  The resulting report became the long-term recovery plan for Joplin.

Jane has been a civic leader in Joplin for many years leading organizations such as Rotary, the YMCA, the Humane Society, and Chamber of Commerce. She served as Chairman of the Board for Mercy Hospital (formerly St. John's Regional Medical Center). She currently serves as Vice-President of the Joplin Regional Community Foundation.

Today Jane acts as a community liaison for many groups and continues to participate in recovery activities. She is a member of the Resilient America Roundtable at the National Academy of Sciences. Jane also sits on the external assessment panel for the Center for Risk-Based Community Resilience Planning at Colorado State University sponsored by NIST (National Institute of Standards and Technology).

She is an adjunct instructor at the FEMA Emergency Management Institute for classes based on community long-term recovery and is certified to teach E0210 and L0205 - Disaster Recovery: The Role of the Local Community.

Our Approach

Our Story

Business Experience

For over 30 years, Jane worked in the IT channel as an entrepreneur as a partner and COO of Heartland Technology Solutions, a regional business networking firm with offices in five states. She became recognized as one of the most influential and powerful women in the IT channel. Known for her channel advocacy, leadership and gentle approach to building a successful business, Jane served on a number of industry and vendor boards until the sale of HTS in 2012.

Since that time, Jane has consulted on projects around long-term recovery, resilience and as a facilitator as the principal of InsightFive22. She facilitates a technology peer group for the Ingram Micro TrustX Alliance. Jane also leads strategic planning sessions for Ingram Micro US executive teams and the TrustX Advisory Council.

She serves on the Board of Directors of F12, a Canadian IT Company.

DHS Secretary Janet Napolitano and Jane

Recognition and Awards

  • 2016 Winner of Harvard National Preparedness Leadership Initiative Meta-Leader of the Year
  • ​2012 Winner of the Rick Rescorla National Award for Resilience from the Dept of Homeland Security
  • 2012 Wake Forest University Distinguished Alumna
  • 2013 Winner of the J. Kevin Lavin National Leadership Award from the National Weather Association
  • 2013 - Fifty Missourians You Should Know
  • 2012 Joplin Citizen of the Year
  • 2012 CompTIA IT Hall of Fame


  • NIST External Assessment Panel - Colorado State University Center of Resilience
  • National Academy of Sciences Resilient America Roundtable


  • Wake Forest University - B.A. Economics, B.A. Spanish, Summa Cum Laude
  • Harvard University - National Preparedness Leadership Initiative
  • FEMA Emergency Management Institute
    • E210: Disaster Recovery: The Role of the Local Community
    • L0209: State Recovery Planning and Coordination